Problems Are Rarely 100% Technical

They require communication, connection, self-management, teamwork and collaboration

This is Part ONE of the three-part series.  In this part of the course, you'll learn about communication and connection.  It is very rare to work entirely in isolation.  Learn to build connection, make requests, engage in conflict management and negotiate.  Build your Emotional Intelligence.    Communicate and collaborate with Diversity, Equity and Inclusion (DEI) in mind.  Learn the art of public speaking and body language.

This course is built for the technical professional.  We understand your work because we're in the technical field ourselves.  Our objective is to pass on tools and techniques that we wish we had earlier in our careers.  If you can incorporate these skills in your professional and personal life, you'll set yourself up for stronger relationships, clear communication and effective interactions.  Business is built on relationships.  Build stronger relationships with this course on communication and connection. 

Part 1: Communication and Connection

No matter the problem, we are always working with others

Learn to build connection, make requests, engage in conflict management and negotiate. Build your Emotional Intelligence. Communicate and collaborate with Diversity, Equity and Inclusion (DEI) in mind. Learn the art of public speaking and body language.

Course Content

  • 1

    Introduction to the Course Series

  • 2

    Part 1 Introduction - Connection and Communication

  • 3

    Communication for Connection

    • Introduction

    • What is Communication for Connection?

    • The 5 C's of Communication

    • Myth Busting and Connecting with Senior Leaders

    • Self Application

    • Next Steps and Conclusion

    • Quiz - Communication for Connection
  • 4

    How to Make Requests

    • Introduction

    • Why is it important to make requests?

    • Case Studies of Efffective Requests

    • Why do you resist making requests?

    • Framework - Know what you want and make a clear request

    • Framework - Appreciate and Acknowledge

    • Framework - Be with any outcome

    • Conclusion

    • Quiz - How to Make Requests

    • Resource - How to Make Requests Worksheet
  • 5

    Challenging Conversations and Conflict Management

    • Introduction

    • #1 - Everyone is Right or No One is Right

    • #2 - Getting It

    • #3 - What is Your Bigger Commitment?

    • Checklist and Conclusion

    • Quiz - Challenging Conversations and Conflict Management
  • 6

    Negotiation

  • 7

    Emotional Intelligence

  • 8

    Communication for Diversity, Equity and Inclusion (DEI)

    • Introduction to Diversity, Equity and Inclusion

    • Diversity

    • Equity

    • Inclusion

    • Importance of Diversity, Equity and Inclusion

    • Tools for Communication and Expanding Diversity, Equity and Inclusion

    • Reflection and Practice

    • Putting it All Together and Conclusion

    • Quiz - Diversity, Equity and Inclusion
  • 9

    Public Speaking and Body Language

    • Introduction and Purpose of Public Speaking Engagements

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    • Preparation - Do Your Homework

    • Preparation - The Details

    • Preparation - Practice

    • Delivery

    • Body Language Introduction and Your Eyes

    • Body Language - Arms

    • Body Language - Hands

    • Body Language - Solution, Reading Your Audience. Public Speaking Conclusion.

    • Quiz - Public Speaking and Body Language
  • 10

    Part 1 Conclusion - Connection and Communication

    • Part 1 Conclusion - Connection and Communication

Your Instructor Team For the 3-Part Series

Over 65 Years of Combined Professional Experience

Coach, Trainer, Mentor

Sage Hobbs

Sage’s passion for maximizing human potential and cultivating collaborative organizational cultures has led to over 20 years of experience working in both the public and not-for-profit sectors, as well as global companies. Her specialty is relational leadership and communication, enabling leaders and team members to create positive relationships and organizational cultures that ensure greater success and satisfaction. Sage holds a Master’s Degree in Counseling Psychology from the University of Colorado Denver and a Bachelor’s Degree with honors from the University of Pennsylvania. With extensive study of diversity, equity, and inclusion, Sage brings an equity lens to all of her work. She’s comfortable facilitating uncomfortable conversations in order to support the growth and impact that her clients seek. Sage has quick ability to identify underlying challenges of an organization, which supports leaders and teams to make an even bigger impact in their communities, organizations, and the broader world. She’s also a mom of two, a cancer survivor, and a “retired” school counselor.

Retired Army Engineer, Program Manager and Instructor

Jason Toth

Jason Toth is a retired U.S. Army Engineer Officer with 20 years of experience as a combat and civil engineer leading infrastructure and heavy civil works projects. Jason led several US Army engineering organizations in rebuilding host-nation infrastructure overseas and partnered with federal, state and local government leaders to plan, design, build and repair infrastructure across the United States. As a professor at the United State Military Academy at West Point Jason taught eight courses and developed future engineer leaders of character. He has a passion for the leadership role that engineers have, infrastructure sustainability and resilience, building collaborative teams, and engineering education. Jason holds a bachelor’s degree in civil engineering from the United States Military Academy at West Point and master’s degree in civil engineering from Stanford University and geological engineering from University of Missouri-Rolla. Jason is a registered professional engineer and is currently the program manger for an international construction firm.

Senior Instructor

Matt Morris

Matt Morris is a registered professional engineer and has extensive experience in many aspects of the engineering and construction industry. He holds a BS and MS in Civil Engineering from the University of Colorado, Boulder. In his roles as a civil engineering officer in the U.S. Air Force and a project manager for a major commercial general contractor, Matt has led over 160 projects totaling nearly $1 Billion. As a professor at the United States Military Academy at West Point, the University of Colorado Boulder and Colorado School of Mines, Matt has taught over 2,000 students through 16 different university courses plus thousands more students online.  Matt’s experience spans across many markets, including federal government, public works, healthcare, higher education, hospitality, manufacturing, laboratory, pharmaceutical, corporate, heavy civil and water conveyance. Additionally, Matt’s varied roles have enabled him to manage every phase of a project as an owner, contractor and designer.  Matt is currently a Senior Instructor in the Department of Civil, Environmental and Architectural Engineering at the University of Colorado, Boulder.

Essential Skills for the Technical Professional

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